Returns & Exchanges
At The Formal Club, we strive to ensure every garment fits perfectly, but if you are not completely satisfied, we offer a hassle-free 15-day return and exchange policy. Our goal is to make your shopping experience as seamless as our tailoring.
Initiate Request
Visit our online returns portal and enter your order ID and email address to select the items you wish to return or exchange.
Quality Check Preparation
Ensure the apparel is unworn, unwashed, and has all original tags and packaging intact to qualify for a successful return.
Schedule Pickup
Once your request is approved, our logistics partner will arrange a convenient pickup from your delivery address within 48 hours.
Refund Processing
After your item undergoes a quality inspection at our warehouse, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing